Bill Pay Online Contact Us

The City of Alma offers online payment options for utility bills, property taxes and parking tickets. Invoice Cloud is the City's designated online payment service provider. View your utility, tax or invoice through BS&A using this link.
Madison Shaffer, Cashier (989) 463-8336 ext. 9519
Amy Huntoon, Deputy Treasurer (989) 463-8336 ext. 9518

Frequently Asked Questions

Why Are Convenience Fees Charged to Make Online Payments?

Third-party payment services such as Invoice Cloud charge convenience fees to provide and manage their administrative systems and process payment transactions. The City of Alma does not receive any portion of these fees.

How Much are Convenience Fee Charges?

Convenience fee amounts vary by transaction and by the amount of the bill to be paid.

How Will Charges Show On My Credit Card Statement?

Payments made by credit card using Invoice Cloud system will show up on your statement as two separate charges, one for the amount being paid to the City of Alma and one for the Invoice Cloud convenience fee.

Utility Bill Procedures During State of Emergency

Dear Residents,

As part of our commitment to safety, we are closely monitoring developments related to the coronavirus (COVID-19) and taking appropriate precautions to protect the health and safety of our residents and employees. We are closely following the guidance of the Centers for Disease Control and Prevention, State officials and the local health department.

We are striving to stay open during this uncertain time by reducing or eliminating some services in the City. We are also ensuring our essential employees who regularly interact with customers take the necessary steps to perform their jobs safely. 
 
How will COVID-19 impact City utility services? 
The City intends to continue providing critical services of water and wastewater. Importantly, The City will suspend service disconnections during the State of Emergency. However, late fees will go in to effect starting on September 1, 2020.

City Hall is open to the public however, we are requesting that you use one of the following options to make a payment:

Use one of the two drop boxes.One is located on the West side of City Hall and the other one is at the Alma Public Library drive up book return.
Go to myalma.org and look for the link Pay online at myalma.org/bill-pay-online.
Call the automated 800 number 1-844-940-2039
U.S. Postal Service

Bank Draft For Automatic Utility Payments

You can have your utility bill automatically drafted from your checking or savings account. Avoid missed due dates and penalties. The bank draft program allows you to have utility bills (water, sewer, and solid waste) automatically deducted from bank account.

Download the form at the link below and mail, e-mail or drop it off at the City of Alma Municipal Building.
ahuntoon@myalma.org
If you have questions, please call City offices at (989) 463-8336.

Download a File:

Utility Bank Draft Form (MS Word)

Send an Email:
Amy Huntoon

Payment Links: Make Payments Here

Invoice Payments

NOTE: Please have your invoice number from your bill.

Go to Link:

Pay or View Bills

Utility Bill Payments (Water and Sewer)

Go to Link:

Pay or View Bills

Parking Ticket Payments

Go to Link:

Pay or View Bills

Personal Property Tax (Business Equipment)

Go to Link:

Pay or View Bills

IFT Personal Property Tax (Business Equipment Exemptions)

Go to Link:

Pay or View Bills

IFT Real Property Tax (Business Exemptions on Buildings)

Go to Link:

Pay or View Bills

Reading Your Utility Bill

Click on the photo for some tips on reading your City of Alma Utility Bill.

New and Improved Bill Pay Service

The City of Alma's new billing and payment service is here, which means a simple-to-use online system and more convenient options to make payments anytime, anywhere.

Click on the sign in button to register:

Payment Options include - online payments, pay by phone, pay by text

Enroll in paperless billing
Get email and text reminders
Set up a pay schedule